Terms of Service
Last Updated: February 16, 2026
Welcome to Lumina Care. By using our service, you agree to these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing or using Lumina Care, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.
2. Service Description
Lumina Care is an AI-powered skincare companion that provides personalized skin analysis and routine recommendations. Our service uses artificial intelligence to analyze photos of your skin and provide insights.
Important: Lumina Care is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare professionals for any medical conditions or concerns.
3. User Accounts
To use Lumina Care, you must create an account using:
- Email and password
- Apple Sign-In
- Google Sign-In
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Subscription and Payment
Subscription Plans
Lumina Care offers subscription-based access to premium features. Subscriptions are processed through the Apple App Store and are subject to Apple's terms and conditions.
Auto-Renewal
Subscriptions automatically renew unless you cancel at least 24 hours before the end of the current period. You can manage your subscription in your App Store account settings.
Cancellation
You may cancel your subscription at any time through your App Store account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial subscription periods.
5. User Content and Privacy
When you upload photos for skin analysis, you grant Lumina Care the right to process and analyze these images to provide our service. We do not share your photos with third parties for marketing purposes.
For detailed information about how we handle your data, please review our Privacy Policy.
6. Acceptable Use
You agree not to:
- Use the service for any illegal purpose
- Upload content that violates others' rights
- Attempt to reverse engineer or hack the service
- Share your account with others
- Use automated tools to access the service
7. Medical Disclaimer
IMPORTANT MEDICAL DISCLAIMER:
Lumina Care provides general skincare information and suggestions based on AI analysis. This information is for educational purposes only and is not intended to:
- Diagnose medical conditions
- Replace professional medical advice
- Treat or cure any disease or condition
If you have concerns about your skin health, please consult a licensed dermatologist or healthcare professional.
8. Limitation of Liability
To the maximum extent permitted by law, Lumina Care and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
9. Changes to Terms
We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms in the app. Your continued use of Lumina Care after changes are posted constitutes acceptance of the updated terms.
10. Contact Information
If you have questions about these Terms of Service, please contact us at:
Email: luminaskincarehelp@gmail.com
By using Lumina Care, you acknowledge that you have read and understood these Terms of Service.