Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (if provided through Apple or Google Sign-In)
• Authentication credentials

Skin Scan Data

When you use our facial scanning feature, we collect:

• Facial photographs taken within the app
• Skin analysis results (hydration, texture, redness, acne levels, etc.)
• Wellness scores and trends
• Scan dates and frequency

Usage Information

We collect information about how you interact with Lumina:

• Routine completion tracking
• App navigation and feature usage
• Onboarding responses (skin goals, emotional state, preferences)

Subscription Information

If you subscribe to Lumina Premium:

• Subscription status and plan type
• Purchase history (processed through Apple or Google)
• Subscription renewal and cancellation data

2. How We Use Your Information

We use your information to:

• Analyze your facial scans using AI-powered technology
• Generate personalized skincare routines and recommendations
• Track your skin wellness progress over time
• Provide encouragement and emotional support tailored to your journey
• Manage your subscription and account
• Send important updates about your account or the app
• Improve our services and develop new features

3. Third-Party Services

AI Analysis Services

We use advanced AI technology to analyze your facial photographs and generate skin health insights. Your images are processed securely through trusted third-party AI providers and are not used to train their models. We've configured our implementation to prioritize your privacy.

Supabase

We use Supabase for secure data storage and authentication. Your data is encrypted in transit and at rest. Supabase is SOC 2 Type II certified and GDPR compliant.

RevenueCat

We use RevenueCat to manage subscriptions and in-app purchases. RevenueCat processes your purchase information but does not have access to your payment details (handled by Apple or Google).

Apple / Google Play

If you use Sign in with Apple or Google Sign-In, or purchase a subscription, those services may collect information according to their own privacy policies. We only receive basic profile information necessary for authentication.

4. Data Storage and Security

We take data security seriously:

• All data is encrypted in transit using HTTPS/TLS
• Data at rest is encrypted using industry-standard encryption
• We use secure authentication protocols
• Access to your data is strictly limited to essential personnel
• We regularly review and update our security practices

Data Retention

• Weekly scan photos: Stored permanently until you delete your account
• Daily scan photos: Automatically deleted after analysis
• Account data: Retained until you request deletion

5. Your Rights and Choices

You have the right to:

• Access your personal data at any time
• Correct inaccurate information
• Delete your account and all associated data
• Export your data (upon request)
• Opt out of promotional communications
• Cancel your subscription at any time

Account Deletion

You can delete your account directly from the Profile screen. When you delete your account, we permanently remove:

• All facial scan photos and analysis results
• Your profile and preferences
• All routine and completion tracking data
• Your authentication credentials

This action cannot be undone.

6. Children's Privacy

Lumina is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we've collected information from a child under 13, please contact us immediately.

7. Data Sharing

We do not sell your personal information. We only share your data:

• With third-party services necessary to operate the app (as described above)
• When required by law or to protect our legal rights
• With your explicit consent

8. International Data Transfers

Your data may be processed and stored in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in compliance with applicable privacy laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes through the app or by email. Your continued use of Lumina after changes indicates your acceptance of the updated policy.

10. California Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to delete your personal information
• Right to opt-out of the sale of your information (we don't sell your data)
• Right to non-discrimination for exercising your rights

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: luminaskincarehelp@gmail.com